It pays to pass on your experience

It pays to pass on your experience

Dylan is totally a Gerber fed baby. Everything we buy for him is Gerber brand. Food, snacks, juice, utensils, everything.

We recently got him Gerber's version of a NutriGrain bar. Tiny fruit and cereal bars if you will. They come in an 8-pack. When I went to grab him one to snack on, much to my dismay, half of the box were not properly packaged. They come individually wrapped and 4 of the 8 weren't sealed all the way, leading to their rock-hard stale state.

I sent an email indicating no compensation necessary, but that a batch of their product was shipped improperly packaged. You know, just as a good Samaritan head's up.

This is the email I received a few minutes ago:

Jessi,

Thank you for contacting us about Gerber® Graduates® Strawberry Banana Fruit & Cereal Bars. We are sorry for any disappointment or inconvenience you may have been caused.

High quality standards have been established for all Gerber products, and we want to know when an item does not meet a customer's expectations. Your information will be passed on to the appropriate personnel here at Gerber.

Although we realize that coupons cannot compensate in any way for your experience, some are being sent to you via postal mail. We hope you will use them with complete confidence and satisfaction.

Again, please accept our apologies for your experience.

I must say, it apparently pays to pass along an experience you've had.

I've also recently become a bit obsessive about writing product reviews when I purchase something. Even if I've bought it a bazillion times in the past, I'm inclined these days to let the cyber world know how much I approve. Ba!

It's funny because I do these things as if I'm bored or in need of things to do. SO not the case.

If anyone ever says it's IMPOSSIBLE to juggle something, I sort of shirk at such a statement now. Currently on my plate: 3 jobs, a one-year-old, baking, cooking, scrapbooking, blogging, tweeting, Facebooking, MySpacing, product reviewing, reading, and running. Surprisingly enough not one of the above mentioned is neglected. (Especially the one-year-old...everything else takes a back seat to that one!)

Hooray me! I feel accomplished today. :)

xo,
Jess